Studio FAQ

General FAQ:

Programs

What if my child is not quite the age indicated for the class?

As long as your child turns the age for the class with in 3 weeks of the start of the session.

If my child misses a class can they make it up?
Unfortunately due to coach/athlete ratio, we are unable to offer make-up classes.

What should my athlete or I wear for class? 

Recreational Classes: 

    Female athletes are encouraged to train in a leotard and tight shorts. Male athletes are encouraged to wear a fitted T shirt and shorts. Either way Appropriate clothing includes shorts, leggings, athletic pants, bodysuits, fitted T-shirts and tank tops.  For your athletes safety, no belts, buckles or zippers. Bare feet are the safest and only acceptable footwear. Long hair must be tied back and no jewelry.  Valuables should be left at home.  The Acrobatic studio is not responsible for lost or stolen items.

Aerials:

Appropriate clothing includes shorts, leggings, athletic pants, bodysuits, fitted T-shirts and tank tops.  For your athletes safety, no belts, buckles or zippers. Bare feet are the safest and only acceptable footwear. Long hair must be tied back and no jewelry. Dress for upside down.

Competitive Acrobatic Gymnastics:

    Please refer to the Team program information package. 

Registration

What do I need to do to register for programs?

You will need to first create an account.  The first account you will create is the Primary Account holder (parent/payer account).  Once this has been done, you can select the desired class and fill out the appropriate information. Proceed to check out & payment, once this is competed the website will send you a confirmation email.  

Can I register over the phone or in-person?
Our website is set up for program registrations, you are not able to register over the phone or by email. If you are having difficulty we are happy to walk you thru the process.   

What is the AGF Fee I am being charged for?
This is the Alberta Gymnastics Federation fee.  This is a mandatory yearly, per athlete fee which runs from July 1st to June 30th.  It covers insurance and membership in the Federation.  If you registered with us and previously paid this fee at another club, just bring us your proof of payment and we will provide you with a refund.

Why do I have to fill out a Waiver and PIPA?

A Notification of Risk Waiver form and PIPA form must be filled out per athlete once per gymnastics year.  This is mandated by the Alberta Gymnastics Federation.

Wait-list | Transfers | With drawls

If a class is full can I put my athlete on a waiting list?
If a class is full you have the option of putting your athlete on a waiting list. To be added to the wait list please email us the following information: Your name & number, Your athletes name & age plus the desired classes.

Do I need to call the office to check on my athlete(s) status on the wait-list?
You do not need to contact us.  Wait-lists are monitored daily.  If a spot opens up, the first person on that wait-list will be contacted.  You will be given 24-48 hours to respond.  Unfortunately, if we do not hear from you within this time given, we will move on to the next person on the list.  It is extremely important that you always keep contact information current.

What do I need to do if I need to transfer my athlete from one class time to another?

If the time and day you selected does not work with your schedule, you can transfer them to another day or time if available.

Am I able to withdraw from a class(es)?

Withdrawals are accepted and a refund will be processed if it is done on or before the withdrawal deadline.  After the withdrawal deadline, refunds will only be accepted for medical reasons.  A medical note must be presented before any refunds are processed.  Fees for withdrawals range from $10 – $30, depending on the program you have registered for.


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acrobaticstudio


We are committed to providing  quality programs for adults & kids. 

Acrobatic Studio Tagline

Acrobatic Gymnastics | Circus Aerials | Trampoline & Tumbling 

 


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